Parking Enforcement

Parking Enforcement Hours:

8:00am – 7:00pm, Monday through Fridays, excluding some CPRA areas.  

 

We hope you avoid parking tickets. However, if you receive a ticket, you have 30 to pay your ticket before it escalates. You have four options for making payment, all stated on the back of the ticket.

 

  • BY MAIL, IN THE PROVIDED ENVELOPE:
  • PARKDURHAM, PO Box 1370, Durham, NC, 27702
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  • BY PHONE: (919) 680-2481
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  • ONLINE: www.payvats.com
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  • IN PERSON: PARKDURHAM 
  • Customer Service Center, Chapel Hill Parking Garage located at 326 E. Chapel Hill Street, Durham, NC; Monday-Friday, 8 AM-5 PM
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Ticketing

Parking enforcement officers issue parking tickets for various infractions, including but not limited to, expired parking meters, overtime parking, parking in no-parking areas, handicap parking violations, etc. 

 

Vehicle Immobilization (Booting)

A vehicle may be eligible to receive a boot if it has three or more unpaid parking tickets that are over 90 days old.

 

Parking Enforcement (Cont.)

Appeal a Citation

The parking program has set up an administrative appeal process for individuals who believe their parking citation has been issued in error.

Individuals will be contacted in approximately five to six business days after the citation appeal form has been submitted regarding the disposition of the appeal. The parking fine will hold at the original amount until you receive notice from our office regarding the disposition of the appeal.

 

Appeals are only accepted within 30 days after the date of the citation issuance.

To appeal online please visit www.appealvats.com

 

Parking Regulations/Ordinances

 

Parking Ordinances per the City Code can be viewed by following the links below (City of Durham Municode)

 

METERED PARKING SPACES

TRAFFIC AND PARKING: IN GENERAL

STOPPING, STANDING AND PARKING

ENFORCEMENT AND COLLECTION OF CIVIL PENALTIES FOR PARKING REGULATIONS