Parking Access and Revenue Control System (PARCS)

WHAT IS PARCS? 

Parking Access Revenue Control Systems (PARCS) is an initiative to replace aging parking equipment at City of Durham parking facilities with 21st-century technology. Our new operational upgrades, which will include new pay on foot machines, gate arms, payment machines, and camera systems, will:

-Make parking more accessible, cleaner, and safer to visitors, employees and business customers

-Improve operations and customer service with 24/7, two-way intercom systems that will allow for real-time communication between customers and ParkDurham ambassadors

-Replace signage and improve traffic flow/operation procedures

-New payment kiosks to enhance payment options and reduce fraud

-Improve auditing and credit card security to protect customers

-Resolve issues of lost/misplaced credentials with license plate recognition

Parking Operation-Entrance

Parking Operation-Exit

Pay on Foot