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FAQs

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1. Are there time limits for parking in a space? Can I "feed the meter"?

You can park for as long as the posted time limits allow. For example, if you park in a two-hour zone, you may park in that space for up to two hours. This ensures on-street parking remains accessible at all times. Should you need more time than the posted time limit, you will have to move your vehicle to another parking space or be subject to a fine.

2. I am a resident of Durham. Do I need a permit to park my vehicle on-street?

The City of Durham’s residential parking permits, otherwise known as a Controlled Parking Residential Area (CPRA) permit, is a program designed to give residents a better chance of finding on-street parking spaces in their neighborhoods. This program governs parking restrictions in six residential communities. Please click here to find out if you live on an existing CPRA zoned street.

For more information, including directions on how to apply and visitor parking, visit our CPRA page here.

3. Where can I pay my parking citation?

Citation payments can be made through a variety of payment options:

IN-PERSON	MAIL	PHONE	ONLINE
ParkDurham	ParkDurham	(919) 560- 4157
105 W Morgan St. Suite 104	PO BOX 1370		Click Here
Durham, NC 27701	Durham, NC 27702

4. Where do I apply for a special use permit?

Visit the Permit VATS website to apply.

5. What is the difference between a holiday schedule and an event schedule?

The Holiday Schedule is a listing of days that on street parking is not enforced and thus you do not have to pay the on street meters. The Event Schedule is a listing of events that take place close to our off street parking garages in downtown Durham.

6. Can I park in a space that is signed reserved?

No. These spaces are enforced by ticketing and booting for unauthorized users.

7. How do I appeal a citation?

Appeals can be submitted through a number of options.

• Appeal Online
• In person or by mail at:
  ParkDurham
  105 W Morgan ST., Suite 104
  Durham NC 27701

8. Can I pay my monthly bill online?

Yes, you may register for an online account.

9. Is there a discount for multiple parkers on the same account?

No, there are currently no discount programs available for multiple parkers on the same account.

10. How do I sign up for mobile payments on my cell phone?

The mobile payment technology is provided by Passport Parking. You can sign up via their website at PassportParking App website and follow the instructions. You will be asked to sign up with your cell phone number or you can request a text to complete the sign-up process.

11. What if someone is parked in my reserved space?

Contact ParkDurham at 919-560-4157. Parking enforcement will be implemented for the illegally parked vehicle

12. I have registered for CPRA. Will receive a hang tag in the mail?

No, the City of Durham does not issue a physical hangtag. Permit parking is enforced through your license plate number. Please ensure accuracy of license plate information.

13. Where can I find the full parking ordinance?

The Parking Enforcement page includes information regarding the City of Durham's parking ordinances.

14. What reasons are not valid for appealing a parking citation?

There are 5 reasons that an appeal will not be granted.

• Lack of knowledge of City's parking regulations.
• Appointment conflicts or tardiness going or returning from appointments.
• Inability to find a legal parking space.
• Failure to have appropriate or sufficient amount of coins.
• Broken or malfunctioning parking meter.

15. What is fee for event parking?

Event parking in downtown parking decks is $5 and is due upon entrance.  Parkers will be give a special event parking pass to place on their dashboard.

16. Where is monthly parking available?

Monthly parking is available at four decks and several lots located in the downtown area including the following.

• Chapel Hill Garage
• Corcoran Street Garage
• Church Street Garage
• Durham Center Garage
•  Morgan Rigsbee Mixed-use Garage

Visit our Parking Facilities page for more information.

17. What is the citation rate for overtime parking?

$20, the rate increases to $40 after 30 days, $65 after 45 days.

18. Is my monthly permit able to be used during special events?

It depends upon the time of the event. If the special event is staffed outside of your access hours, you will be required to pay the special event rate.

19. If I am a monthly parker and I see the full sign, does that mean I cannot park?

No, full signs are placed out to ensure that monthly parkers are able to park in the garages once the transient threshold is reached. Signs are removed once the threshold drops.

20. If I get a new vehicle, do I need to update my records?

Yes, if you get a new vehicle, please update your records to ensure citation avoidance. For drivers of multiple vehicles, information for each vehicle will need to be provided.

21. When is my bill due?

Invoices are issued by the 5th of the month and payment is due by the 25th.

22. When can I park my vehicle?

It depends on your account level.

• Monthly Parking
• Unassigned – Monday through Friday 8 a.m. to 7 p.m. Monthly
• Reserved – Monday through Friday 8 a.m. to 7 p.m. or 24/7